Say Hello to
ProfitEngine360 Support
The ultimate all-in-one Support for the ultimate growth platform for small businesses.
Tech Support You Can Count On
Affordable Pricing
24-48 Hr Response Time
Tech Support Tiers to Fit Your Business Needs
Power Your Business Within A Single Platform Where Every Feature Works Together To Boost Sales.
Profit Engine 360 Is The Easiest Way To:
1. DIY Email Support ($749/month)
Empower yourself with expert guidance via email support. Submit tickets for technical help, and our team will respond within 24-48 hours with clear, actionable solutions. Perfect for businesses comfortable implementing fixes on their own, this tier delivers cost-effective support that puts you in control.
2. Group Office Hours ($999/month)
Need real-time help? Join our
live group video calls
during scheduled office hours to troubleshoot issues with our experts. Collaborate, ask questions, and solve problems in real-time alongside like-minded professionals. This tier is ideal for businesses that want personal interaction without the full hands-on approach.
Upgrade Your Experience with the Premium CRM Migration Package
Transitioning to ProfitEngine360? Let us take the stress out of setup with our one-time Premium CRM Migration Package.
We’ll seamlessly transfer your:
• Custom fields
• Contacts
• Funnels
• Automations
Our expert team ensures 100% accuracy, so you can focus on growing your business without interruptions.
Here's What's Included
DIY Email Support
$749
USD Per Month
Email Support ONLY
24-48 Hr Response Time
Guidance via Email
Customer Implemented Solutions
Group Office Hours
$999
USD Per Month
Scheduled Calls
Real Time During Calls
Collaborative Video Sessions
Guided Implementation
Elite Migration
$1499
USD One Time
Custom Field Migration
Contact Migration
Funnel Migration
Automation Migration
30 Days of Support to Guarantee Satisfaction
This package assumes that the support team would be migrating 5,000 contacts or less and up to 3 funnels and automations. If you have more to migrate than that please email support at hello@moneymindsetshift.ca so we can learn more about how you need to be supported.
FREQUENTLY ASKED QUESTIONS
What does DIY Email Support include?
Our DIY Email Support provides expert guidance for any technical issues related to your ProfitEngine360 subscription.
• Submit a support ticket via email.
• Our team will respond within 24-48 hours with a detailed solution that you can implement on your own.
This service is ideal for businesses that prefer a hands-on approach while receiving clear, step-by-step instructions from our experts.
How do Group Office Hours work?
Group Office Hours are live, scheduled video sessions where our tech support team assists with troubleshooting and optimizing your ProfitEngine360 setup in real time.
• Sessions are held at specific times, and you can join alongside other ProfitEngine360 users.
• Bring your technical questions or challenges, and our team will work with you live to resolve them.
• This service is perfect for those who value collaborative, interactive problem-solving.
What’s the difference between DIY Email Support and Group Office Hours?
• DIY Email Support is a ticket-based system where you receive guidance via email to implement solutions independently.
• Group Office Hours are live, interactive video sessions where you can collaborate directly with our team and other users to resolve issues in real time.
Both services are designed to fit different needs and levels of technical involvement.
What is the Premium CRM Migration Package?
The Premium CRM Migration Package is a one-time service that helps you transition seamlessly to ProfitEngine360 from your current CRM system.
Our team will handle:
• Migrating custom fields, contacts, funnels, and automations.
• Verifying the setup to ensure 100% accuracy and functionality.
This service is designed to save you time and eliminate the stress of manual migration, so you can start using ProfitEngine360 with confidence.
How long does the CRM migration process take?
The timeframe for migration depends on the complexity of your current CRM setup and the amount of data being transferred.
• Typically, the process takes 5-7 business days after we receive all necessary information.
• Our team will provide an estimated timeline after assessing your requirements.
How do I know which support option is right for me?
• If you prefer to work independently and want cost-effective support, DIY Email Support is a great option.
• If you value real-time collaboration and interactive assistance, Group Office Hours will best meet your needs.
• If you’re switching to ProfitEngine360 and want to save time on setup, the Premium CRM Migration Package is ideal.
Can I use both DIY Email Support and Group Office Hours?
Absolutely! Many businesses benefit from combining the two services:
• Use DIY Email Support for standard troubleshooting and guidance.
• Attend Group Office Hours for more complex issues or real-time problem-solving.
What if I need help with something not covered in these services?
Our team is committed to helping you make the most of ProfitEngine360. If you need assistance beyond what’s included in these services, feel free to contact us, and we’ll do our best to provide additional options or guidance.
How can I sign up for these services?
You can add DIY Email Support, Group Office Hours, or the Premium CRM Migration Package during your ProfitEngine360 onboarding process or anytime through your account dashboard.
Can I upgrade or change my support plan later?
Yes! You can upgrade or adjust your support plan at any time to better suit your business needs.
Get Started Today
ProfitEngine360 is here to help your business succeed, and now you have the support you need to go even further.
Whether you’re looking for email assistance, live collaboration, or full hands-on support, our tiers are designed to meet your unique needs.
Ready to elevate your business?
Choose your support tier and let ProfitEngine360 be your partner in growth.
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